PRIVACY POLICY
AndReal Design, managing the website Http://andrealdesign.com and directly operating the sale of products offered on the Website with shipping in the United Kingdom and Ireland, recognizes the importance of maintaining the confidentiality, integrity, and security of your personal data. We hereby inform you that any Personal Data you provide to AndReal through our Website or at any AndReal store will be processed in compliance with current European privacy laws (Regulation (EU) 2016/679 – “GDPR”) and with any specific local regulations applicable from time to time for the processing of data outside the European Union, along with the principles and general rules of conduct contained in the AndReal Code of Ethics.
Browsing Data
During normal operation, the computer systems and software procedures used to operate our Website collect certain personal data. The transmission of such data is inherent to the use of Internet communication protocols. This information is not collected to be associated with specific data subjects, but it can allow users to be identified through its processing and integration with data held by third parties. This includes IP addresses or domain names of the computers used to visit our Website, URIs (Uniform Resource Identifiers) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical status code of the server reply (successful, error, etc.), and other parameters concerning the user's operating system and computer environment. This data is used solely to obtain anonymous statistical information on the use of our Website and to ensure its correct operation.
Cookies
Our Website uses cookies to ensure its efficient functioning and to improve our services. Cookies are small text files sent to your computer (usually to your browser) by the websites you visit. Cookies are stored on your computer to be recognized by those websites on your subsequent visits. For more information on cookies, the types of cookies used on our Website, how to disable them, and how you can revoke your consent, please see our cookie policy.
Personal Data Voluntarily Provided by the Data Subject
AndReal collects and processes the Personal Data that you directly and voluntarily provide through our Website when you place online orders, register on our Website, subscribe to our newsletter, or contact our Client Service. We also collect and process the Personal Data you may provide by filling in our Customer Card at our stores. This data includes, for example, your first and last name, postal and email address, phone number, and date of birth. Additionally, when you voluntarily send an email through our Website or to the addresses indicated on our Website, we collect your email address to reply to any request, along with any additional Personal Data contained in your message.
Purpose of Processing
Your Personal Data may be processed based on the necessity for the provision of the services for the following purposes:
(a) To respond to all your requests and to manage your relationship with AndReal.
(b) To fulfill your online purchase orders and perform all management activities connected with it (including administrative management of the contract, delivery of goods, payment processing, management of any claims and litigation, and fraud prevention), and to comply with any applicable legal or regulatory obligations.
Furthermore, subject to your prior consent, your Personal Data may be included in the AndReal customer database and processed together with the details of your purchases for the following purposes:
(c) Profiling: To perform individual or group studies, surveys, statistical and/or market research on your preferences regarding our products, so that we can offer you a personalized service and promote cultural and recreational activities that may interest you.
(d) Marketing: To contact you and/or send you (by post, telephone, email, and any other form of electronic communication) information and promotions, including commercial information, newsletters, advertising material, catalogs, and invitations to events related to AndReal’s products and services.
3. Processing Methods
Your Personal Data will be processed by suitable electronic or automated means and computerized tools, or manually and on hard copy, exclusively for the purposes for which they have been collected, guaranteeing the security and confidentiality of any processed information. Your Personal Data will be processed only by AndReal’s internal staff duly authorized to do so under their respective job duties. Your Personal Data may also be processed by third parties to the extent necessary and/or instrumental for the above purposes. These third parties will act on behalf of AndReal.